PRIVACY AND COOKIES POLICY HOUSE WINE EXPERIENCE

DANIEL CASTELO BRANDS, UNIPESSOAL LDA. (hereinafter, HOUSE WINE EXPERIENCE), with headquarters at Praça do Império, nº 63, 4150-403 Porto, NIPC 513055320, is the owner of the domain http://housewine.castelo-site.com/, where your WEBSITE is located.

HOUSE WINE EXPERIENCE IS COMMITTED TO PROTECT THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, WHICH HAS PREPARED AND ADOPTED THIS POLICY AND PRACTICES DESCRIBED HEREIN. THIS PRIVACY AND COOKIE POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND TREATED, REASON WHY WE ADVISE YOUR READING TO KNOW THE CONDITIONS YOUR PERSONAL DATA IS COLLECTED AND USED.

  1. WHAT IS THIS POLICY ABOUT?
    1.1. This Privacy and Cookie Policy explains how we collect and process the personal data that is necessary for the provision of services that are available through the WEBSITE.
    1.2. Examples of these services are wine marketing.
    1.3. The objective is that the aforementioned services are provided in an expeditious manner and without inconvenience, describing the practices adopted for this purpose.
  2. WHAT IS PERSONAL DATA?
    2.1. Personal data is all information relating to a person that identifies that person or makes it identifiable, regardless of the nature and support of the information and including the person’s sound and image.
    2.2. Examples of personal data we collect are e-mail, name, address.
    2.3. Identifiable means a person who can be identified, directly or indirectly, namely by reference to an identification number or other specific elements of his physical, physiological, psychological, economic, cultural, or social identity.
  3. HOW WILL WE USE YOUR PERSONAL DATA?
    3.1. HOUSE WINE EXPERIENCE will use the personal data you provide to us for the following purposes:
    (a) To create an account on the Website;
    (b) To process your online shopping order;
    (c) to issue your invoice;
    (d) For the operations and management of the WEBSITE;
    (e) To keep a record of your contact details;
    (f) For commercial purposes, such as data analysis, audits;
    (g) For fraud prevention and security of information systems;
    (h) For the adaptation, improvement, and modification of services, namely, through the identification of usage trends, or, to determine the effectiveness of promotional campaigns;
    (i) For the expansion of HOUSE WINE EXPERIENCE’s commercial activities.
    3.2. These personal data processing operations are an essential tool for your satisfaction and for the activity of HOUSE WINE EXPERIENCE and are carried out in accordance with applicable legislation and in accordance with best practices.
    3.3. Your personal data will not be reused for other purposes that are not previously identified or that have no relation to those purposes for which they were initially collected.
  4. WHAT ARE THE GROUNDS FOR TREATING THE PERSONAL DATA WE COLLECT?
    4.1. The personal data that HOUSE WINE EXPERIENCE handles has specific reasons, depending on the purposes for which they are intended.
    4.2. In the following table you can see what the fundamentals are according to the purposes identified above:
PURPOSEBASIS

For creating an account on the Website;

Consent for that specific purpose.

To process your online shopping order;

Compliance with a contractual obligation and a legal obligation.

To issue your invoice;

Compliance with a legal obligation.

For the operations and management of the WEBSITE;

Consent for this specific purpose (cookies); Legitimate interests pursued by HOUSE WINE EXPERIENCE.

To keep a record of your contact details;

Consent for that specific purpose;

For commercial purposes, such as data analysis, audits;

Consent for this specific purpose (cookies); Legitimate interests pursued by HOUSE WINE EXPERIENCE.

For fraud prevention and information systems security;

Legitimate interests pursued by HOUSE WINE EXPERIENCE.

For the adaptation, improvement, and modification of services, namely, through the identification of usage trends, or, to determine the effectiveness of promotional campaigns;

Consent for this specific purpose (cookies); Legitimate interests pursued by HOUSE WINE EXPERIENCE.

For the expansion of HOUSE WINE EXPERIENCE commercial activities.

Legitimate interests pursued by HOUSE WINE EXPERIENCE.

5. WHAT PERSONAL DATA DO WE COLLECT?
5.1. The personal data that HOUSE WINE EXPERIENCE collects and processes are only those necessary and suitable for the purposes indicated above.
5.2. HOUSE WINE EXPERIENCE will collect and process the following personal data:

PURPOSEBASIS
For creating an account on the Website;Email.
To process your online shopping order;Name, Surname, Country / Region, E-mail, Address, Postal code, City, Telephone, TIN, Company.

To issue your invoice;
TIN, Address, Country / Region, Name, Surname, Postal code, Town.
For the operations and management of the WEBSITE;Cookie data.
To keep a record of your contact details;Name, Telephone, E-mail.
For commercial purposes, such as data analysis, audits;Cookie data.
For fraud prevention and information systems security;IP adress; Cookie data.
For the adaptation, improvement, and modification of services, namely, through the identification of usage trends, or, to determine the effectiveness of promotional campaigns;Cookie data.
For the expansion of HOUSE WINE EXPERIENCE commercial activities.Name, Telephone, E-mail.

6. HOW DO WE COLLECT YOUR PERSONAL DATA?
6.1. We will collect your personal data through the forms present on the WEBSITE, but also through the WEBSITE and the communication, it makes with your equipment and e-mail messages you send to us.
6.2. Your personal data is collected through your equipment as follows:
(a) Through your browser;
(b) Through cookies;
(c) IP address;
(d) Through your User data.
6.3. HOUSE WINE EXPERIENCE is committed to treating your data in accordance with the law and in a legitimate way.
6.4. HOUSE WINE EXPERIENCE will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy and Cookie Policy (see Point 17 to understand how).
6.5. HOUSE WINE EXPERIENCE services are not intended for minors under 18, and personal data of minors under 18 are not intentionally treated.

7. WHAT ARE COOKIES?
7.1. Cookies are small files of information that help to identify your browser and that can store information, for example, settings and user preferences.
7.2. With the exception of cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at all times through specific browser tools.

8. HOW DO WE USE COOKIES?
8.1. We use cookies to present your preferences, for example
(a) Cookies allow us to know whether you have agreed (or not) with the use of cookies on the WEBSITE;
(b) Cookies allow us to identify you as a recurring User;
(c) Cookies allow us to retrieve your personalized preferences when you browse;
8.2. Cookies allow us to collect, anonymously, statistics regarding the videos you have viewed on the WEBSITE.

9. THIRD-PARTY COOKIES
9.1. Some cookies may also be stored by third parties other than HOUSE WINE EXPERIENCE.
9.2. These third parties are service providers, and although HOUSE WINE EXPERIENCE makes every effort to use only service providers who provide guarantees for the use of appropriate technical and organizational measures and in accordance with the requirements of the relevant legislation in the field of data protection. data, the User understands that HOUSE WINE EXPERIENCE is not responsible for the content and accuracy of the privacy and cookie policies of these third parties.
9.3. In Point 12 you will find a description of all cookies used, including those from third parties.

10. WHAT ARE COOKIES FOR?
10.1. HOUSE WINE EXPERIENCE will store cookies on your equipment to personalize and facilitate navigation as much as possible, but also for troubleshooting, statistics, quality assurance, and monitoring system security.
10.2. You may, at any time, delete or block said cookies, and when doing so, some features of this WEBSITE may not work as intended.
10.3. Cookies are not used for any purpose other than those described here.

11. TYPES OF COOKIES.
11.1. Cookies on our WEBSITE are used for different purposes, but in general, their use can be divided into the following categories:
(a) Strictly Necessary Cookies: these are cookies that are essential for the provision of the WEBSITE and for all requested services, but they do not perform any additional or secondary functions.
(b) Performance Cookies: these are cookies that provide statistical information about the use of the WEBSITE, that is, the analysis of the web.
(c) Targeting / Advertising cookies: cookies used to create profiles or personalize content.

12. COOKIES WE USE.
12.1. The following table explains how cookies are used on this WEBSITE.


Cookies
Strictly Necessary
OriginNameDescriptionDuration
Own (.housewineexperience.com)ARRAffinityThis cookie is set by websites running on the Windows Azure cloud platform. This cookie is used for traffic management and to ensure that users’ access to the website is made through the same server in any browsing session.Session
 
Cookies Performance
OriginNameDescriptionDuration
Own (.housewineexperience.com)_gidThe cookie generated by Google Analytics and used to distinguish users.24 hours
Own(.housewineexperience.com)_gatThis cookie is generated by Google Analytics, according to the documentation, it is used to control the access rate-limiting the collection of data on high traffic sites. 10 minutes
Own(.housewineexperience.com)_gaThe cookie generated by Google Analytics and used to distinguish users.years
Cookies Functionality
OriginNameDescriptionDuration
Own (.housewineexperience.com)wpml_browser_redirect_testThe Cookie that determines the language selection for the website users and can redirect the website user to the correct language based on location. This language setting is then stored.Session
    
Targeting / Advertising Cookies
OriginNameDescriptionDuration
Own (.housewineexperience.com)_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxxThe cookie generated by Google Analytics and used for marketing.session
  1. COOKIE CONTROL AND MANAGEMENT.
    13.1. At all times you can control and/or delete cookies, namely, you can delete all cookies that are already stored on your device, and you can even configure most browsers to prevent their storage.
    13.2. In order for you to manage this, however, you will have to manually adjust some preferences each time you visit certain websites, without which some services and features may not work.
    13.3. As an additional guarantee you can, at any time, disable cookies by configuring your browser, according to the instructions available at:
    (a) For Google Chrome users: http://support.google.com/chrome/bin/ answer.py?hl=en&answer=95647
    (b) For Internet Explorer users: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
    (c) For Microsoft Edge users: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
    (d) For Mozilla Firefox users: https://support.mozilla.org/ en-US / kb / enable-and-disable-cookies-website-preferences
    (e) For Apple Safari users: http://support.apple.com/kb/ph5042
  2. HOW DO WE PROTECT YOUR PERSONAL DATA?
    14.1. Your personal data is kept safe through the adoption of various security measures, of a technical and organizational nature that ensures that only Employees and the processes that must access them have access to personal data, according to rules created for this purpose.
    14.2. To protect your personal data, we only use data center providers that offer us adequately and documented security measures, namely guarantees that your personal data is stored on servers that are kept in controlled environments with limited access.
    14.3. Personal data are kept on secure servers at HOUSE WINE EXPERIENCE, with NIPC 513055320 and headquartered at Praça do Império, nº 63, 4150-403 Porto, which offers us the adequate security guarantees to protect personal data against its dissemination, loss, misuse, alteration, treatment, or unauthorized access as well as against any other form of unlawful treatment.
    14.4. Likewise, when you browse the WEBSITE, we protect your data with encryption, such as Transport Layer Security (TLS, is a security protocol that protects telecommunications over the internet), and your password is stored using a unidirectional hash, that is, it cannot be recovered (or disclosed) by anyone, including the HOUSE WINE EXPERIENCE, and can only be redefined.
    14.5. Although we take the precautions and precautions we feel are appropriate to protect the personal data you provide and collect, you must be aware that no security system is impenetrable.
    14.6. Therefore, you must take certain precautions, for example, you must keep your password secret and not divulge it to anyone else; If you believe that your password has been misused, you must notify us immediately; you should also be careful to start and end your session each time you close your browser.
  3. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
    15.1. Your personal data will be kept for as long as necessary for the purposes for which they are intended, as listed in this Privacy and Cookies Policy. Thus:
PURPOSEMAXIMUM TIME
For creating an account on the Website;2 years after the last access.
To process your online shopping order;2 years
To issue your invoice;10 years
For the operations and management of the WEBSITE;1 year
To keep a record of your contact details;2 years
For commercial purposes, such as data analysis, audits;2 years after the last access.
For fraud prevention and information systems security;2 years after the last access.
For the adaptation, improvement, and modification of services, namely, through the identification of usage trends, or, to determine the effectiveness of promotional campaigns;2 years after the last access.
For the expansion of HOUSE WINE EXPERIENCE commercial activities.2 years after the last access.

15.2. If any specific or mandatory period results from the law, the period of data retention will be this. In all other cases, personal data will be kept at most during the times indicated above, periods that HOUSE WINE EXPERIENCE understands as sufficient to fulfill the purposes.

15.3. After the retention period, all personal data collected will be deleted.

  1. HOW YOU CAN EXERCISE YOUR RIGHTS:
    16.1. Before explaining how you can exercise your rights, you should know what they are. Thus, the law gives you the right to request us to exercise the following rights:
    (a) Access: the right to obtain confirmation that the personal data concerning you are or are not subject to treatment and, if that is the case, the right to access your personal data;
    (b) Rectification: the right to obtain rectification of inaccurate personal data concerning you and to have your incomplete personal data completed;
    (c) Deletion: the right to have your personal data deleted when one of the reasons listed in the legislation applies;
    (d) Treatment limitation: the right to obtain treatment limitation if one of the situations listed in the legislation applies;
    (e) Opposition: the right to object at any time to the processing of personal data concerning you;
    (f) Portability: the right to receive personal data concerning you in a structured format, in common use, and automatic reading.
    16.2. You also have the right to file a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt)
    16.3. For the purpose of exercising the above rights, you should contact HOUSE WINE EXPERIENCE through the following email: info@housewineexperience.com
    16.4. If you ask us to delete some of your personal data or all of it, some of the services requested may not be provided to you and HOUSE WINE EXPERIENCE will retain only the personal data necessary to fulfill the legal obligations to which it is bound.
  2. WHEN DO WE COMMUNICATE DATA TO THIRD PARTIES?
    17.1. HOUSE WINE EXPERIENCE may use third parties to provide certain services, in terms of maintenance, technical support, marketing, billing or payment management, which may have access to some of the personal data, namely, the data necessary for the contracted purposes.
    17.2. HOUSE WINE EXPERIENCE ensures that the entities that have access to the data are credible and offer high protection guarantees, never being transmitted data beyond what is necessary to provide the contracted service, however, HOUSE WINE EXPERIENCE remains responsible for the personal data provided.
    17.4. HOUSE WINE EXPERIENCE may also communicate your data to the following entities:
    (a) Companies of the business group to which HOUSE WINE EXPERIENCE belongs and with which it has commercial partnerships to create and offer benefits or
    (b) Other partners outside your business group (with prior authorization from you).
    17.5. HOUSE WINE EXPERIENCE may also transmit data to third parties in the context of investigations, inquiries, and legal and/or administrative proceedings or of a similar nature, provided that it is duly ordered by court order in this regard.
  3. THIRD-PARTY WEBSITES.
    18.1. The WEBSITE may contain links to other websites that may collect and process your personal data, and this treatment is the sole responsibility of the owners of those websites, and HOUSE WINE EXPERIENCE has no responsibility for its policies and/or practices.
    18.2. Examples of these third parties are Facebook, Twitter, Instagram, or Youtube through the buttons that are present on the WEBSITE.
  4. TRANSFERS OF DATA OUTSIDE THE EUROPEAN UNION.
    19.1. If data transfers to third countries that do not belong to the European Union may occur, HOUSE WINE EXPERIENCE will comply with the legal rules, namely with regard to the suitability of the country of destination with regard to the protection of personal data and the requirements, which apply to these transfers, with no personal data being transferred to jurisdictions that do not offer guarantees of security and protection.
  5. MINORS.
    20.1. The WEBSITE is not aimed at minors under 18, so we ask that these minors do not provide us with personal data through the WEBSITE, application, social networks, and social media or emails.
  6. SENSITIVE PERSONAL DATA.
    21.1. HOUSE WINE EXPERIENCE is grateful that you do not send us and do not disclose any sensitive personal data, that is, information that reveals the racial or ethnic origin, political opinions, religious or philosophical beliefs, a union association, genetic information, biometric information, data relating to health or data relating to the sexual life of a natural person or sexual orientation.
    21.2. If you still send or make known these categories of personal data, they will be immediately deleted.
  7. CHANGES TO THE PRIVACY POLICY.
    22.1. HOUSE WINE EXPERIENCE reserves the right to readjust or change this Privacy and Cookie Policy at any time, these changes being publicized.
  8. OUR CONTACT DETAILS.
    23.1. If you have any questions or concerns related to this Privacy and Cookie Policy please contact us pro written via email: info@housewineexperience.com
  9. LATEST VERSION.
    02, 10, 2020. Porto (Portugal)

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